Terms & Conditions

By accessing and using ASO Online Market, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

As a user of our platform, you agree to:

• Provide accurate and complete information when creating an account
• Maintain the security of your account credentials
• Use the platform in accordance with applicable laws and regulations
• Respect the rights of other users and third parties

You agree not to engage in any of the following activities:

• Use the site for unlawful purposes or illegal activities
• Interfere with or disrupt the platform's operations
• Upload harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to other accounts
• Violate intellectual property rights of others

This includes but is not limited to logos, images, text, product descriptions, and website design. Unauthorized use is strictly prohibited and may result in legal action.

ASO Online Market shall not be liable for:

• Delays or failures caused by third-party services
• Loss or damage due to unauthorized account access
• Indirect, incidental, or consequential damages
• Issues arising from user-provided information

Our returns window depends on your delivery location:

• Within Takoradi: Returns must be initiated and items returned the same day the order is delivered. No returns after the day of delivery.
• Outside Takoradi: Returns must be initiated and items returned within 1 to 3 days from the date of delivery, where our standard refund policy applies.

See the full policy here: Refund & Returns Policy.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this page.

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Ghana. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ghana.