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Shipping Policy

Learn about our shipping options, rates, and delivery timeframes.

Last Updated: January 2024

Shipping Rates

Free Shipping: Available on orders over GH₵50 within Accra

Standard Shipping

Accra: GH₵5
Other regions: GH₵10
2-5 business days

Express Shipping

Accra: GH₵15
Other regions: GH₵25
1-2 business days

Processing Time

Orders are processed within 1-2 business days before shipping.

Please note that processing times may vary during peak seasons or promotional periods.

Order Cut-off Times:

Standard Orders: Processed within 24 hours
Bulk Orders: May take up to 48 hours
Custom Orders: 2-3 business days

Delivery Timeframes

Accra Metropolitan Area

Standard: 2-3 business days
Express: 1-2 business days
Same-day: Orders before 12 PM

Other Regions

Standard: 3-7 business days
Express: 2-4 business days
Rural areas: Additional 1-2 days

Shipping Restrictions

We currently ship to all regions within Ghana. However, there are some restrictions:

Restricted Items:

Flammable materials
Compressed gases
Corrosive substances
Large appliances (over 50kg)
Items requiring special permits

Contact us for special shipping arrangements for oversized or restricted items.

Order Tracking

Once your order ships, you'll receive:

Email notification with tracking number
SMS updates for delivery status
Real-time tracking link
Delivery notifications

Track Your Order:

Use the tracking number from your shipping confirmation email to monitor your delivery status.

Shipping Questions?

Contact our shipping department for questions about delivery times, rates, or special arrangements.

Email: shipping@asomarket.com

Phone: (+233) 554 087 449